Contact Us

You can place an order directly through our website by selecting your desired baby gift hamper and baby presents, adding any personalisation options, and completing checkout with your preferred payment method.

Yes you can, Many of our personalised newborn gifts can be customised with names, messages, or other special touches. Personalisation options are available on the product page.

Absolutely. All our new mother and baby hampers come beautifully presented in our signature white gift box with a satin ribbon, and we include a hand-written gift card if requested. You can learn more about our premium gift wrapping service available.

Yes, we have the option of self-pickup from our Carrum Downs warehouse in Victoria. For detailed information please contact us in advance so we can have your order ready for collection.

We offer reliable Australia-wide gift delivery, including free shipping on selected hampers. Major cities typically receive orders within 1–2 business days.

If you need to update your order, including delivery address or personalisation, please contact us as soon as possible. Changes can only be made before the order is dispatched.

Yes. You can enter the recipient’s address at checkout, and the presents for new mums and bub will be delivered securely, ready to surprise them.

We carefully inspect every item before dispatch. If there’s an issue with your order, please contact our team immediately, and we’ll guide you through the return or exchange process.