Privacy & Security
The Baby Gift Company is an Australian-owned business, proudly operating since 2018. In this Privacy Policy, references to “we”, “our” and “us” refer to The Baby Gift Company.
We are committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth), as well as aligning our practices with the General Data Protection Regulation (GDPR) where applicable. Your personal information is treated as confidential and handled with the utmost care.
What Information We Collect
When you interact with The Baby Gift Company, whether shopping online, subscribing to our newsletter, or entering competitions, we may collect the following information:
- Name and contact details (email address, phone number, delivery address)
- Order history and correspondence
- Preferences related to product interests and communication
- Website usage data through cookies (see Cookies Policy below)
Please note: We do not store or have access to your credit card information. All payments are securely processed via trusted third-party providers.
How We Use Your Information
We collect and use your personal information to:
- Process and fulfil your orders
- Provide customer support and manage your account
- Improve our website, products, and services based on your preferences
- Send marketing communications (only if you've opted in)
Your personal data is never sold, traded, or disclosed to third parties, except when necessary to complete your order (e.g., sharing delivery details with our courier partners) or when legally required.
If you believe that any information we hold is incorrect or incomplete, please contact our Customer Service team on 03 9782 1374 or email us at info@thebabygiftcompany.com.au. We will promptly correct any information found to be incorrect.
Email Newsletter
You will only receive marketing emails from The Baby Gift Company if you have:
- Subscribed to our newsletter, or
- Entered a competition and agreed to receive promotional updates
Our newsletters contain product updates, new baby gift special offers, and relevant company news. If you wish to unsubscribe, simply email info@thebabygiftcompany.com.au with "unsubscribe" in the subject line.
Competitions
When entering competitions hosted by The Baby Gift Company, you may be asked to provide your name, email, and mailing address. This information we collect for The Baby Gift Company Competition's are used solely to:
- Contact winners and deliver prizes
- Send promotional communications if you've opted in (you may unsubscribe at any time)
Security of Your Information
At The Baby Gift Company, your online safety is our top priority. We are committed to providing a secure shopping environment and protecting your personal information every step of the way.
We take your data security seriously. Our website is protected by COMODO SSL encryption, using 2048-bit SSL and 256-bit encryption technology. This helps ensure your personal information remains secure during transmission and cannot be intercepted or tampered with.
Our website is secured with SSL (Secure Socket Layer) encryption technology, powered by Let’s Encrypt, a trusted industry leader in online security. This ensures that any data you enter on our website, including sensitive details such as your name, address, and payment information, is encrypted and securely transmitted, making it unreadable to anyone else.
We use an industry-standard 2048-bit SSL certificate with 256-bit encryption, which offers a high level of protection for your data during transmission. This level of encryption is the same as that used by leading banks and financial institutions worldwide.
In addition:
- We do not store your credit card details on our servers.
- All payment transactions are processed securely through reputable third-party payment gateways.
- Our website is routinely monitored and updated to guard against threats and ensure a safe browsing and shopping experience.
You can shop for baby gift hampers with confidence knowing your privacy and security are safeguarded at every stage.
External Links
From time to time, The Baby Gift Company website may include links to external websites. Please be aware that once you leave our site, we have no control over the content, policies, or practices of those websites. As such, this Privacy Policy no longer applies.
We cannot be held responsible for the protection and privacy of any information you provide while visiting third-party sites. We recommend reviewing the privacy policies of any external websites before sharing your personal information.
Cookies Policy
What are Cookies?
Cookies are small data files stored on your computer or mobile device when you visit our website. They help us:
- Recognise your device and preferences
- Analyse website traffic and usage patterns
- Enhance your shopping experience
Cookies do not give us access to your computer or any personally identifiable information beyond what you choose to share.
What We Collect
We may collect data on:
- Pages visited and time spent on our site
- Products viewed or added to cart
- Website navigation patterns
This data is used for internal analytics only and helps us improve our services.
Managing Cookies
Most browsers automatically accept cookies, but you can manage your settings to disable them. However, please be aware that disabling cookies may limit the functionality of our website.
Instructions for disabling cookies:
- Internet Explorer: Tools > Internet Options > Privacy tab
- Google Chrome: Settings > Advanced > Privacy & Security > Content Settings > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Opera: Preferences > Advanced > Privacy & Security
Contact Us
If you have any questions about our Privacy Policy or the information we hold about you, please don’t hesitate to get in touch: info@thebabygiftcompany.com.au
