SHIPPING & RETURNS
Shipping
$10.95 DELIVERY CHARGE Australia Wide. The timings below are based on gift boxes ORDERED BEFORE 2.00PM (AEST)
FREE DELIVERY will be applied on all orders over $99 within Australia
Estimated Delivery Timing
Metro Areas - 1-2 Business Working Days (Monday to Friday)
Regional Areas - 2-5 Business Working Days (Monday to Friday)
Deliveries to the Northern Territory & Rural Areas can take a few days extra
A $16.50 re-delivery fee will be charged if an incorrect delivery address is provided or if the recipient is not available upon delivery.
Hospital Deliveries
Please be certain that the gift recipient will still be in hospital during the time frames stated above. If possible, please provide us with the mother’s full name, room number, and ward. If the recipient is discharged on the scheduled day for delivery a re-direction fee to her home may be charged to you. Therefore, If you are not sure how long mother and baby will be staying in hospital we recommend you address the gift box to their home address instead. If you have any questions about shipping, please contact our customer support team.
Returns
We take great care in packing and delivering our gifts. Please review our returns policy below:
- If you receive a product that is faulty or damaged, please notify us within 7 days of receipt.
- Faulty products must be returned unused and in original packaging for inspection before a replacement or refund can be issued.
- We do not refund return postage costs, but we will cover shipping for the replacement item.
- If the faulty item is no longer in stock, you may choose an alternative product of equal value or request a refund.
- Refunds may take up to 14 business days to be processed.
- We do not accept returns or exchanges for products that are simply not to the recipient's taste.
- Personalised items and preserved floral products are not eligible for return unless faulty.
- A $16.50 re-delivery fee applies for orders returned due to incorrect addresses.
For more information or to initiate a return, please contact our Customer Service team or email us at info@thebabygiftcompany.com.au
Notified by email when this product becomes available
Have a question?
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Create a Personalised Baby Hamper They’ll Treasure
Give new parents a gift that truly stands out with a customised hamper from The Baby Gift Company.
STEP ONE – Choose & Personalise
Select from our lovely range of baby essentials: cotton clothing, cuddly plush toys, swaddle wraps, gentle skincare, keepsakes, and indulgent self-care treats for mum. Tailor each hamper to suit your style, budget, or the baby’s gender, creating a gift that’s uniquely theirs.
STEP TWO – Wrap & Deliver with Care
Add our gift wrapping option and we’ll carefully pack every item into our luxury signature box, add your handwritten baby gift card message, finished with elegant ribbon and tissue paper. It arrives ready to delight, whether delivered to a home, workplace, or hospital.
With nearly 20 years of experience since 2008, The Baby Gift Company makes it effortless to craft thoughtful, personalised baby hampers with fast Australia-wide delivery, ensuring your gift makes a lasting impression.
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Free Delivery on Orders $99+Same-Day Dispatch | Fast Delivery Australia-wide | $10.95 Flat Rate Shipping
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Premium Gift Wrap ServiceGift Wrapping is $7.95 for Create Your Own Gifts or Free with Ready Made Gift Hampers
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Gifting Experts Since 2008Shop Online With Ease | Customer 5-Star Rated for Stunning Gifts & Exceptional Service
Our gift wrapping service is available for $7.95. It ensures your Create Your Own Baby Gift Box is beautifully presented in our signature luxury box with ribbon and tissue paper.
No. All of our pre-arranged baby gift boxes already include our premium gift presentation at no extra cost, so there’s no need to add gift wrapping.
Gift wrapping is available only for our Create Your Own Baby Gift Box service, where you handpick items and customise your own hamper.
Each item is carefully packed into our luxury signature gift box and finished with elegant ribbon (ivory, pink or blue) and white tissue paper, ready to delight the recipient.
Yes. When you build your own baby hamper, we’ll package everything together in one elegant box. If your selection requires a larger gift box, we’ll upgrade the size at no extra cost to ensure everything fits beautifully and securely.
Yes - Our gift wrapping service ensures your customised hamper arrives ready to impress, whether it’s delivered to a home, workplace, or directly to a hospital.
FREE DELIVERY ON ORDERS $99+
PREMIUM GIFT WRAPPING SERVICE
PROUDLY AUSTRALIAN OWNED & OPERATED
TIMELESS & PRACTICAL GIFTS