Privacy Policy

The Baby Gift Company is an Australian company (collectively referred to as "The Baby Gift Company", "we" or "us" in this policy).

At The Baby Gift Company we comply with the Australian Privacy Principles and Privacy Act 1988 and have updated our policy in line with the General Data Protection Regulation. We treat our customer data as confidential therefore keep the information you share with us as safe as possible.

The information we collect

When you shop with The Baby Gift Company we gather information about you in the following ways:

  • When you register as a customer, we ask for information such as your name, email address, delivery address and contact details.
  • We keep a record of all this information and it is used to help us recognise you as a registered customer and to fulfil your orders. We do not hold record of our customer credit card information.
  • We keep a record of your purchases and any e-mail correspondence you send us. This helps to verify your identity and enables The Baby Gift Company to manage customer service interactions with you. We refer to past order details in order to deal with any questions or problems you may have.

How we use the information we collect

The information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:

  • Dealing with orders and accounts for the supply of our goods and services.
  • Planning and managing The Baby Gift Company business activities, including analysing customers' shopping habits and preferences.
  • Providing you with information about the products and services, as well as promotional offers via our electronically newsletter.

Your personal details will never be sold, exchanged or disclosed, unless required by law or for fulfilling an order (for example, the courier delivering your order).

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email  us as soon as possible. We will promptly correct any incorrect information and will delete any personal data you want us to remove.

Email Newsletter

You will only receive The Baby Gift Company email newsletter if you have subscribed to receive them or have entered into any of our competitions. Our email newsletters contain news and information about our products and services, including special offers.

If you decide that you no longer want to receive our email newsletter, simply send an email to info@thebabygiftcompany.com.au with "unsubscribe" in the subject line.

Competition Terms and Conditions

When entering any of our competitions, you are required to provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter any of our competitions, you are also included in our email newsletter list to receive notice of special offers and news about our website, products or services. You may unsubscribe from this newsletter by sending an email to info@thebabygiftcompany.com.au with "unsubscribe" in the subject line.

Our Controls

The Baby Gift Company are committed to keeping your personal data safe. We have a secure website and use the latest security technology provided by COMODO SSL to protect our customers by ensuring that your personal information such as credit card details cannot be read by others or tampered with en route. Our security measures include encryption of data.

Your information is protected by COMODO SSL with an Industry Standard of 2048-bit SSL and 256-bit encryption, which means your transactions and confidential data are protected during transmission

Cookies Policy

What are cookies?

The Baby Gift Company website use cookies to collect information. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Cookies are small data files which are placed on your computer or other devices (such as smart ‘mobile phones or ‘tablets’) as you browse our website. The cookies are used to ‘remember’ when your computer or device accesses our website and are essential for the effective operation of our website to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about website page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

How do I disable cookies?

You can choose to accept or decline cookies. Most website browsers automatically accept cookies, but you can usually modify your browser setting to disable cookies if you prefer. This may prevent you from taking full advantage of the website. If you want to disable cookies you need to change your website browser settings to reject cookies. See below for details on how to disable cookies on Internet Explorer, Chrome, Safari, Firefox and Opera: -

  • Microsoft Internet Explorer:

Choose the menu “tools” then “Internet Options”

Click on the “privacy” tab

Select the setting the appropriate setting

  • Google Chrome:

Choose Settings> Advanced

Under "Privacy and security," click “Content settings”.

Click “Cookies”

  • Safari:

Choose Preferences > Privacy

Click on “Remove all Website Data”

  • Mozilla firefox:

Choose the menu “tools” then “Options”

Click on the icon “privacy”

Find the menu “cookie” and select the relevant options

  • Opera 6.0 and further:

Choose the menu Files”> “Preferences”

Privacy

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you will be unable to complete a purchase from some websites.

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