Ordering

The Baby Gift Company website is a safe shopping environment; we use the latest security technology provided by Comodo SSL to protect our customers.


How to Place an Order

(1) Create Your Own Gift Box

Click on the 'Create Your Own Gift Box' category in the top hand navigation area. Then simply browse through our range of mother and baby gifts and select the items you would like to add to your gift box. Please remember to also add Gift Wrapping to your cart and choose your ribbon colour.

Once you have added all your gifts and gift wrapping to your cart you can proceed to checkout. It is that simple!

We will then make sure every little thing is just right by beautifully wrapping your gifts in our keepsake box with tissue paper and satin ribbon, plus we will add a gift card with your our personal message.

Please note: To use this service please remember to add gift wrapping to your cart before proceeding to checkout.

(2) Choose From Our Selection of Gift Boxes

If you are in a hurry or not sure what to buy then click on one of the gift box categories on the navigation bar to browse through our selection of gorgeous baby and new mum gift boxes. You are welcome to include extra 'add-on' gifts into these boxes.

Please note: These gift box prices include Gift Wrapping.

Some of our baby gift hampers also include free delivery. These gift boxes are located in the Free Delivery Gift Box Category. For delivery times please click here.

Registering as a Customer

To place an order on The Baby Gift Company website you can either choose to Checkout as a Guest or become a Registered Customer. As a registered customer you will be required to set up an on-line account. Once you have set up an account your customer information will be securely stored on our database and you won't have to re-enter your details the next time you place an order.

Benefits of being a Registered Customer:

  • View previous on-line orders, status and shipping tracking information.
  • Keep an on-line address book.
  • You may also receive exclusive offers and discounts via email, providing you have given us consent.

How to use a Promotion Code

After you have finished adding gifts to your shopping cart, proceed to 'View My Cart'. On the cart page there is a white promo code box at the bottom. Simply enter your promotion code in the white box and then click on > to apply your promotion.

A free gift promotion will automatically be applied to your cart once the minimum spend requirement has been achieved.

Payment Options

Comodo Trusted SSLThe Baby Gift Company website is a safe shopping environment; we use Comodo SSL to protect our customers by ensuring that your personal information such as credit card details cannot be read by others or tampered with en route.

 

 We offer various ways for you to pay for your order:

(1) Securepay - Payment via Credit Card


Securepay offers a secure payment method for American Express (AMEX), Mastercard and Visa credit cards.

 

(2) Payment via Paypal

Customers are also welcome to pay via Paypal

 

(3) Payment via Bank Direct Deposit

For your shopping convenience we accept payment via Direct Deposit

Account Name: The Baby Gift Company
Branch Number: 033341
Account Number: 392656
Bank: WESTPAC

Please quote the Order ID on your email confirmation as reference when making the funds transfer. It can take a few days for funds transfer to clear.

Your order will not be dispatched until full payment has been received and cleared.

(4) Payment via Cheque

Please make your cheque out to The Baby Gift Company and post it to:

The Baby Gift Company
PO BOX 119
Lynbrook
VIC 3975

Your order will not be dispatched until full payment has been received and cleared.

Product Availability/ Replacements

If a product on our website is out of stock, we will advise you as to when we expect delivery and we will send it out as soon as we receive new stock. If there is a further delay we will notify you by email and you will be given the opportunity to cancel your order or choose an alternative product. 

Occasionally products within a baby gift box may become discontinued. Therefore we may substitute it for a similar product, of the same value.

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