DELIVERY

NON-GIFT BOXES - DELIVERY CHARGES FOR GIFTS UP TO $25.00

  Delivery Charge Freight Carrier
Gifts Under $14.50 $8.00 Australia Post
Gifts Between $14.51 - $25.00 $10.00 Australia Post
Gifts Over $25.00 See Table Below  

Delivery

GIFT BOXES COURIER DELIVERY CHARGES

The prices and timings below are based on gift boxes ORDERED BEFORE 2.00PM AEST. As we use external couriers we cannot guarantee a delivery time:

Destination Charge  Estimated Delivery Timing
Australia Nationwide
Free Delivery is available on Selected Baby Gift Hampers
$16.50

Metro Areas - 1-2 Business Working Days

Regional Areas - 2-5 Business Working Days
(Deliveries to the Northern Territory & Rural areas can take a few days extra)

Heavier Gift Boxes over 3kg in weight

Australia Nationwide

$19.50 Metro Areas - 1-2 Business Working Days

Regional Areas - 2-5 Business Working Days 
(Deliveries to the Northern Territory & Rural Areas can take a few days extra)

Same-Day Delivery for Melbourne South East Suburbs Only 

View Selected Postcodes

$19.50

Orders placed before 11.30am AEST Monday to Friday (excluding public holidays) will be delivered on the same business day. Click here to view the selected Melbourne South Eastern postcodes available for same-day delivery.

Delivery time frames are based on Business working Days (i.e Monday to Friday) - our couriers DO NOT DELIVER on weekends or public holidays.

Important Delivery Information

  • A $13.50 re-delivery fee will be charged if an incorrect delivery address is provided or if the recipient has been discharged from hospital upon delivery.
  • If the recipient is not home and there is a suitable place to leave the gift, the courier will leave the parcel at their property.
  • If you have any special delivery instructions such as where the parcel can be left safely, then please inform us in the ‘Special Instruction’ box during your order checkout process or you may send us an email orders@thebabygiftcompany.com.
  • Customers must ensure they provide us with the correct delivery address. The Baby Gift Company will not be held responsible for the cost of lost parcels due to the supply of incorrect or insufficient addresses.
  • Courier deliveries to metro areas in Australia are normally made next day however we estimate 1-2 working days in case of flight delays. For delivery addresses in regional or remote areas please allow an additional 1-2 business working days.
  • Our couriers can not deliver same day.
  • Change of Address: If the parcel is still in transit we will contact the courier and arrange for a re-direction of the parcel. This may incur an additional $13.50 delivery fee, and redirection can take up to three business days. If the parcel is on board for delivery, we will not be able to intercept the delivery.
  • Hospital Deliveries : Please be certain that the gift recipient will still be in hospital during the time frames stated above. If possible, please provide us with the mother’s full name, room number, and ward. If the recipient is discharged on the scheduled day for delivery a re-direction fee to her home may be charged to you. Therefore, If you are not sure how long mother and baby will be staying in hospital we recommend you address the gift box to their home address instead.
  • Same-Day Delivery for Melbourne South East - The same-day option will be displayed on the cart page, simply click the 'calculate' link. Prior to checkout, please check if same-day is available to your delivery postcode. Orders placed before 11.30am AEST Monday to Friday (excluding public holidays) will be delivered on the same day. Orders placed after 11.30am AEST or on a weekend will be delivered on the following business day. Same-day Melbourne delivery is not available to PO Box addresses. The same-day service is not available for gift boxes with free delivery.

Overseas Deliveries

Upon request, we can arrange for gifts to be delivered to selected overseas countries. Please contact us for applicable charges and expected delivery time frames.

Please do not hesitate to contact us if you have any questions, we'd love to hear from you.

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