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Delivery

Your order will be despatched within 24 hours of receipt of payment. 

At The Baby Gift Company we use a reliable courier service to ensure that your gift boxes are delivered on time and safely.

Delivery Time Frames and Charges

Below are estimated delivery times frames and charges within Australia. The Prices are based on gift boxes up to 5kg in weight.

 Destination Charges Estimated Delivery Time
 Melbourne Metropolitan Area $11 Next Day Delivery
 (Mon-Fri)
 Other Victoria areas $11 Within 1-2 working days
 (Mon-Fri)
 Major Cities - Adelaide, Mt. Gambier, Canberra,
Wollongong, Sydney, Central Coast & Newcastle.
 $11 Within 1-2 working days
 (Mon-Fri)
 Other Areas within South Australia & New South Wales. $15-$20 Within 2-5 working days
 (Mon-Fri)
 Major Cities - Port Macquarie, Coffs Harbour, Northern Rivers,
Gold Coast, Brisbane, Toowoomba & Sunshine Coast.
 $11 Within 2-5 working days
 (Mon-Fri)
 Major Cities - Wide Bay, Capricorn Coast, Mackay,
Townsville, Cairns & Perth.
 $12 Within 4-7 working days
 (Mon-Fri)
 Other Areas within Queensland & Western Australia. $20+ Within 4-7 working days
 (Mon-Fri)
 Major Cities - Launceston & Hobart. $12 Within 2-5 working days
 (Mon-Fri)
 Other Areas within Tasmania. $15 Within 2-5 working days
 (Mon-Fri)
 All Other Destinations within Australia* $20+ Up to 7 working days

* Larger orders and destinations highlighted with an asterisk above may incur an additional delivery charge.

Delivery time frames are based on Business working Days (i.e Monday to Friday) - our couriers do not deliver on weekends or public holidays.



Important Delivery Information

  • Deliveries will be made Monday to Friday, between 9am and 5pm. 
  • If you or the intended recipient is not available our courier will leave a card with a contact number for the recipient to call and arrange a convenient time for re-delivery. The parcel will not be left outside of the property unless you instruct us.
  • If you have any special delivery instructions such as where the parcel can be left safely, then please inform us in the ‘Special Instruction’ box during your order checkout process or you may send us an email info@thebabygiftcompany.com.au.
  • Customers must ensure they provide us with the correct delivery address. The Baby Gift Company will not be held responsible for the cost of lost parcels due to the supply of incorrect or insufficient addresses.
  • Parcels will not be delivered to PO Box addresses.
  • Hospital Deliveries – Please be certain that the gift recipient will still be in hospital during the time frames stated above. If possible, please provide us with the mother’s full name, room number, and ward. If you are not sure how long mother and baby will be staying in hospital we recommend you address the gift box to their home address instead.

Overseas Deliveries

Upon request, we can arrange for gifts to be delivered to selected overseas countries.
Please contact us for applicable charges and expected delivery time frames.

Please do not hesitate to contact us if you have any questions, we'd love to hear from you.



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